Users

Open Users. A user belongs to one tenant. The owner and an admin manage users, roles, and which devices a person can see. A person who is not an owner or an admin does not see Users or Audit log.

New users start with email and messaging off. Turn those on for a person only when that person should receive alarm mail or texts.

Alarm notification

Escalation timing, Telegram groups, quiet hours, and the combined mail are on this page. The steps are on Alarm notifications.

Mail and SMS are not sent unless Tenant Settings has an account. The steps, including Gmail and Microsoft 365, are on Mail and SMS. Signup codes and password reset do not use that account.

Hold mail and messages at night stays off until you turn it on. Monday energy mail stays off until you turn it on.

Audit log is the record of who changed what. It is next to Users in the menu.